Job: Behavioral Health Navigator

Title Behavioral Health Navigator
Location WHCC
Job Information

Behavioral Health Navigator

Primary Responsibilities:

  • Accurately collect data and track outcomes to support BH Strategic planning process.
  • Assist and develop any visual data charts and flyers to facilitate the communication of behavioral health information.
  • Clerical duties include: writing professional letters to patients, scanning BH Clinician material into patient charts, ensure required BH hand-out materials are stocked and up-to-date, track inventory of BH department supplies and track and write bi-weekly BH department meeting minutes.
  • Identify and respond via in-person or telephone to patients who could benefit from BH services via the use of clinic-wide screening tools, direct referrals from primary care providers, patient self-referral or other community agencies.
  • Serves as the essential link between patients and all other care providers. Represents patient/family by intervening, negotiating and promoting their concerns. Problems requiring advocacy may include social and health inequities or inadequate and non-existence community resources (i.e., insurance benefits, housing, transportation, etc.).
  • Other duties as assigned.

Key Requirements:

  • Completing of a Bachelor’s Degree in a related field.
  • At least two years’ experience working with underserved populations.
  • Some awareness of local/state public health systems and local healthcare environment.
  • Fully fluent in English/Spanish.
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