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What is Watts Healthcare doing to protect our patients and staff?

Dear Watts Healthcare Community,

We’re closely monitoring the situation and following guidance from public health officials and government agencies, including the Centers on Disease Control and Prevention (CDC), the World Health Organization (WHO), the CA Department of Public Health (CDPH), and the LA County Department of Public Health. We remain open to serve you, and the health and safety of all continue to be our primary concern and our top priority during this COVID-19 national public health emergency.

If you are experiencing a serious medical emergency, please dial 9-1-1 or visit your nearest emergency room.

In order to maintain a safe environment and address patient concerns, we are taking measures including:

    • If you are not feeling well and are presenting symptoms such as fever, cough, and shortness of breath call us at (323) 564-4331 before visiting us at one of our health centers. Telehealth Now Available! Stay connected to your provider from your home through phone appointments.

 

    • If it is felt that your visit can be handled through a phone call, you may receive a call to change your in-person appointment to a telephone visit. These visits are both convenient and safe for all.

 

    • We understand the stress you may be going through at this time. Behavioral Health visits will continue but instead of in-person visits, they will be conducted over the phone. Please contact us at 323-564-4331.

 

    • We have increased the quantity of sanitizers and disinfectant wipes available for use throughout all of our health centers. Also, we have increased the frequency of cleaning service at all of our health centers.

 

    • We regularly treat patients with contagious illnesses. We have processes in place to lower the risk of illness for patients and staff. Our medical staff is keeping up to date on recommendations from local public health officials and the CDC (Centers for Disease Control and Prevention).

 

    • We are screening all patients and employees for symptoms and exposure history and taking extra sanitation precautions at all our health center sites. All patients, visitors and employees will be evaluated prior to entry at any of our Watts Healthcare sites. If you show symptoms, you will be provided with a mask and may be asked to remain outside of the facility or be isolated from others in order to minimize contact.

 

    • Patients and employees who we believe may have COVID-19 are referred to public health authorities (LA County Department of Public Health) for a COVID-19 test. For patients being tested or confirmed with novel coronavirus, we follow processes designed to prevent transmission of the infection.

 

We are committed to navigating through these difficult circumstances with your safety at the forefront of everything we do. Communication is a top priority, and we encourage all to refer to our Coronavirus information page on our website and all social media platforms for WHCC protocol changes, prevention tips, and updates.

 

Below are helpful prevention tips to help keep you and your family safe from Coronavirus:

 

 Any reference on this website to any person, organization, activities, products, or services related to such person or organization, does not constitute or imply an endorsement or recommendation by Watts Healthcare Corporation.

We care about your health. If you are not feeling well, call us at (323) 564-4331 before visiting us at our health centers or to schedule a telephone appointment.

For more on how to keep yourself healthy, our precautions and what you need to know about Coronavirus, visit: http://www.wattshealth.org/coronavirus-news/

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