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Welcome to Watts Healthcare! We look forward to serving you. New Patients Register Online Here, it’s fast and easy.

New Patient Registration

Registration Form – English

Registration Form – Spanish

Redetermination: Updating Your Medi-Cal

Important: Medi-Cal requires you to reapply periodically to confirm your continued eligibility. If there have been any changes in your address, income, family size, or contact details, it’s crucial to update this information. Our team is here to assist you in navigating these changes and updating your information.

Medical Records

Please have your medical records from a previous PCP available with you for your first appointment at Watts Healthcare.

Stay Covered

Let’s get healthy! Watts Healthcare accepts most insurance plans including Medi-Cal Managed Care options, California Health and Wellness and Anthem Blue Cross Partnership Plans, Medicare, and private pay. We have contracts with the following health care coverage programs.

Health Care Coverage Options

2024 Medi-Cal Expansion: Ages 26-49

A very important change is coming on January 1, 2024. The Medi-Cal expansion will extend full coverage to individuals aged 26 through 49, regardless of immigration status, if they meet other eligibility criteria. This expansion signifies a step toward more inclusive healthcare in California. Please call any one of our certified enrollment counselors in our registration office at 323-564-4331 to learn more about this.

Health Insurance Enrollment

At Watts Healthcare, taking good care of our patients starts long before you visit any one of our health centers. Beginning with your first phone call to us, our goal is to provide you with the best service possible. This includes providing you an appointment with our registration and enrollment staff who specialize in making sure that you get all of the financial assistance you can. We will walk you through the process of applying for Medicaid, Medicare, or one of the insurance plans available through California’s insurance marketplace.

If you need to sign up for health insurance, we have certified enrollment counselors in our registration department at Watts Health Center.  Please review the necessary requirements to apply for health insurance. For assistance enrolling, you may also walk into any of our health centers or call 323-564-4331, and we can give you the assistance you need.

Sliding Fee Scale Program

Watts Healthcare Corporation is committed to providing a sliding fee discount to persons who have healthcare needs and are uninsured, underinsured, ineligible for a government program, or otherwise unable to pay. Consistent with its mission to deliver compassionate, quality culturally-sensitive health services, WHCC strives to ensure that financial barriers to care are minimized for patients who meet certain eligibility criteria. The Sliding Fee Discount Program provides discounts to eligible patients based on their family size and income. The Sliding Fee Discount Schedule is used to calculate the basic discount and is updated each year using the federal poverty guidelines. Once approved, the discount will be honored for six months, after which time the patient must reapply. This program is offered to all patients who qualify.

All patients without insurance who are requesting discounted services are required to complete the sliding scale application form below. Please print, fill out and bring along to your appointment.

Sliding Fee Form – English

Sliding Fee Form – Spanish

Rights & Responsibilities

Please review your rights and responsibilities as a patient

Patient Bill of Rights

Your Privacy

Watts Healthcare follows all federal Health Insurance Portability and Accountability Act (HIPAA) requirements to make sure your medical records stay secure, private and safe.

All new patients must sign a form to show they received a copy of the Privacy Policy:

Please review our medical information privacy policy, which describes how medical information about you may be used and disclosed and how you can get access to this information:

Notice of Privacy Practice

Notice of Privacy Practice – Spanish

Requesting Patient Records

Patients or authorized healthcare providers may request copies of patient health records. Please note that it may take up to two (2) weeks for Watts Healthcare to process and provide copies of requested patient medical records. A member of Watts Healthcare staff will contact you when records are ready.

To request protected patient health information, click here to Download the Request of Information (ROI) Form. Complete the form by providing the required information, and bringing it to your health center. You may also fax the completed form to the patient’s main Watts Healthcare medical or dental clinic using the fax numbers listed below:

Medical Fax Numbers

Watts Health Center Adult Medicine:  (323) 564-9865

Watts Health Center OB/GYN: (323) 563-3386

Watts Health Center Pediatrics & Adolescent Medicine: (323) 564-9865

Watts Health Center Same-Day Clinic: (213) 394-4333

Jefferson Crenshaw Community Health Center: (323) 290-3439

9901 Wellness Center: (213) 784-0357

Crenshaw Community Health Center: (323) 290-3439

Jordan Wellness Center: (323) 319-2950

Locke Wellness Center: (213) 457-7814

Dental Fax Numbers

Watts Health Center Dental: (323) 249-0297

Jefferson Crenshaw Community Health Center Dental: (323) 334-2227

Late Appointment Arrival

Please call ahead if you are running late 323-564-4331.
We will try to accommodate you, however in some circumstances, we may have to reschedule your appointment.

Cancellation Policy

As a courtesy, we would appreciate a 24-hour notice if you need to cancel your appointment.  Call 323-564-4331.

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