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Job: EHR Trainer

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Title EHR Trainer
Location Travel within Los Angeles
Job Information

Primary Responsibilities:

  • Develop and continuously update training materials for various training sessions (Orientation, Advanced, Refresher classes, Helpful Hints, Frequently Asked Questions).
  • Conduct general training sessions with users, new and current, as needed.
  • Create schedule of training courses & conduct those trainings to increase all departments use and satisfaction in the EHR
  • Assist in system administration development and customization.
  • Maintain knowledge of our standard configurations.
  • Conduct observations of users in their environment to identify areas for improvement and suggestions for work-flow redesign.
  • Create reoccurring schedule to make sure all departments in all facilities working with the EHR.
  • Manage tasks to support implementations and upgrades.
  • Participate in project meetings.
  • Provide notes to project meetings participants.
  • Track tasks and maintain project materials. Monitors various processes and functionality in the EHR and route issues to appropriate parties.
  • Assists with application upgrades, upgrade testing and management of support issues that may result from upgrades.
  • Other duties as assigned.

Key Requirements:

  • Hands on experience with medical chart and related paperwork.
  • Hands on experience with EMR based charge capture Preferred.
  • Hands on experience with scheduling and registration.
  • Experience with the medical billing process is a plus.
  • Experience with FQHC practices is a plus.
  • BA/BS degree or equivalent relevant experience.
  • 3-5 years of experience in a healthcare setting (clinical background a plus).
  • 3-5 years of hands-on experience using and/or supporting eClinicalWorks EMR\EPM.
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